Course content

How to reject customer invoice, which is not issued to customer?

In Odoo, it's not possible to modify an invoice that has been validated and sent to the customer. If a mistake was made on a validated invoice, the legal way to handle that is to refund the invoice, reconcile it with the original invoice to close them and create a new invoice.

If you need to cancel an existing invoice, use the Refund Invoice button on the invoice. In the refund method field, select "Cancel: create a refund and reconcile".
Views
93 Total Views
1 Members Views
92 Public Views
Share on Social Networks
Share Link
Use permanent link to share in social media
Share by mail

Please login to share this video by email.

Embed in your website