Course content

How to refund a fully paid customer invoice?

In Odoo, it's not possible to modify an invoice that has been validated and sent to the customer. If a mistake was made on a validated invoice, the legal way to handle that is to refund the invoice, reconcile it with the original invoice to close them and create a new invoice.

Refunding fully paid invoice
If you need to refund an existing invoice partially, use the Refund Invoice button on the invoice. In the refund method field, select "Create a draft refund".
Views
25 Total Views
0 Members Views
25 Public Views
Share on Social Networks
Share Link
Use permanent link to share in social media
Share by mail

Please login to share this video by email.

Embed in your website