How to gather feedback from customers?

How to gather feedback from customers?

As a manager, it's not always simple to follow everything your teams do. Having a simple customer feedback can be very interesting to evaluate the performances of your teams. You can very easily gather feedback from your customers using Odoo.

An e-mail can be sent during the project to get the customer feedback. He just has to choose between 3 smileys to assess your work (Smile, Neutral or Sad).

Next, go back to the back-end and enter the project module. Select the Configuration button and click on Settings in the drop-down menu. Next select Track customer satisfaction on tasks under the Rating on Tasks Don't forget to apply your changes.
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